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MANAGEMENT AND POLICY DEVELOPMENT SKILLS FOR SENIOR MANAGERS
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| Challenges facing your organisation |
A combination of political, economic and social developments is resulting in a rapid rate of change in all organisations, both public and private sector.
As a result of transformation programmes, including citizen expectations for improvements in service quality, there is a strong expectation that public sector bodies should significantly improve their efficiency and performance. Delivering these expectations has major implications for the skills required by senior managers. This programme accordingly focuses on those skills rather than transformation programmes themselves.
Benefits of attending to you and your organisation
You will be able to:
 Understand the factors driving these changes
Identify the need for and the direction of change in your organisation
Develop the skills to lead, plan and manage change
Apply techniques for improving organisational performance
Understand your own personal traits as a foundation for self improvement
Better develop your staff.
Programme aim
This seminar-based programme provides a highly condensed and
focussed introduction to a selection of key, core skills that successful
managers need in today’s changing and challenging environment so that
they can improve their own performance and that of their staff.
What you will learn
Techniques for improving the quality of policy making, including
examples of pioneering work in the UK
Holistic approaches to organisational performance analysis and
development such as the Business Excellence Model
Modern approaches to staff appraisal and development including 360°
analysis and feedback
Personal style analysis and the “strengths and weaknesses” and
preferences that our personal character traits give us as managers
Different leadership styles and their effectiveness in different
situations
Integrated approaches to performance management through linking
strategic objectives, business plans, corporate targets, individual
targets and effective monitoring
Techniques for improving efficiency such as benchmarking and
competition through private sector supply of public services
Generic project management skills, particularly in relation to ‘soft
projects’
The importance of change management skills
Theories of motivation and their relevance to a changing public
service
Presentations from experts in performance improvement and visits to
UK Government organisations
Development of a workable action plan to apply on your return.
Associated Programmes:
DURATION: 2 WEEKS |
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